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CMS unavailable (31/05/2022)

Jun 01, 2022 at 04:44am UTC
Affected services
CMS
API

Resolved
Jun 04, 2024 at 07:07pm UTC

On June 4th at 8:15pm, we noticed an unusually burst of traffic to our servers causing our database CPU usage to peak to 100%. At 8:23pm this resulted in the CMS going down. At 8:37pm our database scaling kicked in and services started recovering.

Created
Jun 01, 2022 at 04:44am UTC

On May 31st at 1:45 PM, we noticed an unusually burst of traffic to our servers causing their CPU usage to peak. At 2:45 PM this resulted in the CMS going down. We have blocked all traffic from external sources to reduce the strain on our servers and reduce CPU. At approximately 5:15 PM all servers had recovered and the CMS was back available.

We will continue to block traffic from external sources until the infrastructure team has pinpointed the root cause of the issue.